Haulway · Your road ahead.

A little help for
the road ahead.

Guidance for the current private development preview.

For Haulway support and company inquiries, email info@ahlegacylogistics.com. The request builder prepares a draft you can open in your email app. You review and send it there.

Start with these checks

I cannot open Haulway.

The public demo at ahlegacylogistics.com/demo/ opens without signing in. The full private test app uses Continue with ChatGPT and requires an account granted test access. Signing in alone does not grant access to the private app.

My location or GPS speed is unavailable.

Select Use my location, then allow location permission in your browser. If it was denied, update the browser’s site permission and retry. You can still browse by state or city. GPS speed is an estimate and may not be available on every device.

I cannot find a truck stop or rest area.

Try a stop name, city, state abbreviation, or ZIP. The directory is incomplete and includes historical records. A missing listing does not mean no truck stops exist. Confirm amenities, commercial access, and parking directly with the location.

Truck routing or weather will not load.

Select 2–12 trip stops and enter complete truck dimensions and gross weight. Hazmat routing is not supported. Provider access or temporary service outages can interrupt routing and weather. Check the displayed source timestamps and retry later.

How do I remove my saved information?

Remove stops in Saved stops and edit personal notes at a stop. To reset all browser-stored preferences and trip information, clear Haulway’s site data in your browser. This cannot restore deleted local notes. Clearing browser data does not remove shared server reports.

How do I remove a road report?

Open Road reports while signed in with the account that created it, then select Withdraw on your active report. Reports also leave the active feed after their displayed expiry. Withdrawal and expiry do not permanently delete underlying database records.

Parking and fuel data

The private app’s Official truck parking panel uses Illinois / Travel Midwest and Kentucky / TRIMARC TPIMS feeds for participating lots. Counts refresh about every minute while the panel is open. Records older than 10 minutes or flagged unreliable are shown as unknown. A DOT listing identifies a truck-parking location; it does not independently verify current entrance, vehicle or overnight restrictions.

Diesel and regular, midgrade and premium gasoline prices can be shared by drivers in the private app. These are unverified observations with timestamps and a 24-hour expiry, not guaranteed pump prices. Cash, credit, membership and discount terms can differ. Automatic station-supplied fuel pricing requires a separate provider agreement and is not connected.

Prepare a support request

Do not include passwords, API keys, payment details, or precise personal location. The draft stays on this page until you copy, download, or open it in your email app. This form does not submit or save your message to our server.

Use Haulway while safely parked

Haulway is a planning resource. Follow posted restrictions and official directions. Driver reports are unverified; cameras and forecasts may be delayed. Break reminders do not calculate legal HOS compliance, and optional mapped road-limit lookup is being added to the private app. It depends on TomTom access and coverage; truck-specific and temporary limits are not verified. This public demo does not perform live road-limit lookups.